POLICIES

CANCELLATION POLICY

There is a 24 hour cancellation policy for all private, duet, mat, and equipment sessions. Full charge of session to your account will result with less than 24 hour notice of cancellation.

EXPIRATION POLICY

  • 5 – 10 session packages have 6 month expiration from date of purchase
  • 20 session packages have 9 month expiration from date of purchase
  • Intro packages expire 8 weeks from date of purchase

REFUND POLICY

  • All packages are non-refundable and non-transferrable after 3 business days.
  • The Illinois Physical Fitness Services Act requires that fitness center contracts contain a three-day cancellation right. New clients are allowed 3 business days to think about and cancel the membership/package if they wish.

QUESTIONS?

If you have a question about any of our policies, please feel free to contact us. We'd be happy to address any of your concerns.